Robin Lane Health and Wellbeing Centre in Pudsey had been operating from their building since 1997 and as a successful and expanding practice they wanted to support the NHS 5 Year Forward View. The centre was acquired by the MedicX Fund in 2012 and required the premises to be refurbished and extended to support patient demand and their goal of providing more primary care services in the community.
“Our vision has always been to offer the highest quality primary healthcare to our patients here in Pudsey, and to enable them to live longer and healthier lives. We know that this can only be achieved by taking a proactive approach to healthcare services in the local community, focused on preventative solutions as well as treatments.” Mev Forbes, Managing Partner at Robin Lane Health and Wellbeing Centre
The challenge
Over the last five years Robin Lane Health and Wellbeing Centre has seen patient numbers grow from 8,500 to over 13,500, and this popular centre receives many new registrations every day. With a vision to provide more urgent care in the community, as well as building on a philosophy of proactive personal care planning, it was clear that the premises needed re-development to meet demand.
The Centre is more than a GP practice, it is a centre for proactively promoting health and wellbeing in the local community, and was recently awarded ‘Outstanding’ by the Care Quality Commission. Pudsey’s strategic plan is focused on bringing healthcare services closer to home for patients. Improved facilities including a minor operations suite were needed to enable the primary care partnership to deliver on this plan.
The solution
Octopus Healthcare agreed an extensive re-development project to create eleven new clinical rooms, two treatment rooms and to reconfigure and update the reception areas. This involved a 167m2 extension to the premises, as well as refurbishment of existing areas.
The property and asset management team at Octopus Healthcare worked with the management team at Robin Lane Health and Wellbeing Centre to support the planning and development process. The goal was to future proof the practice, enabling it to absorb the predicted increases in patient numbers and provide excellent primary care provision in the community.
Phase II of this project is now complete and the primary care partnership at Robin Lane Health and Wellbeing Centre have been granted a new 25 year lease on the GP practice and pharmacy.
The result
Octopus Healthcare employed a project manager and project monitoring surveyor to oversee the entire project and ensure that the re-development was delivered on schedule. They also worked closely with the tenants to ensure that building works which took place over a 12 month period did not impact adversely on patients and clinical staff.
During the build process the practice asked for the addition of an Endoscopy Suite using clinical space previously allocated for other uses. Octopus Healthcare prides itself on delivering well-planned and well-executed projects, and Robin Lane Heath and Wellbeing Centre was no exception.
“We are delighted to be able to support the primary care partnership at Robin Lane Health and Wellbeing Centre in their goals to increase healthcare provision in the community of Pudsey, and to deliver the facilities that patients and clinical staff deserve. Pudsey is a fantastic example of what outstanding primary care looks like, and Octopus Healthcare are proud to be part of that vision.” James Young, Head of Property and Asset Management at Octopus Healthcare