Consumer Duty
Helping your business with secured lending solutions.
Your obligations under Consumer Duty
With Consumer Duty coming into effect, it’s important that you can evidence how you’re putting the customer at the heart of everything you do.
This helps achieve great client outcomes, and makes your business and its processes more robust.
Supporting your research and due diligence
Our product packs provide an enhanced level of information to help your clients meet the needs of the latest regulation.
Each pack includes:
- How Octopus prioritises good outcomes for customers.
- An assessment of the loan product against the four outcomes of Consumer Duty.
- Key technical information, including fees.
Whether you’ve already written business with Octopus, or if you’re currently writing a loan, these documents will be invaluable to you.